FAQ
Frequently Asked Questions
At Aventura on the Ocean, we endeavour to provide our guests with an enjoyable, pleasant and memorable stay. We know you may have some questions, so we have provided this FAQ to help in answering them. If you have any questions that may not be found on this FAQ, please feel free to get in touh.
Bookings, Check-In & Check-Out
Under South Carolina Innkeeper Act, the minimum age to rent is 25 years old. Under special circumstances we will consider renting to those under the age of 25, with slightly different rules and regulations.
During summer (June, July, and August) we rent from week to week. Check in and check out is on Saturday’s only. From September to May we have a 3 night minimum stay and you can check in any day of the week.
Our properties rent from Saturday to Saturday only in the summer. Most other dates, we require a 3 night minimum.
Unless agreed otherwise, our regular Check-In Time is between 4 Pm and 6 PM. Check-Out Time is 10am. Please make your travel plans based on a 6 PM check-in time.
If possible we will try and cater to your requests. Normally during summer months our properties are rented every week and it is difficult to facilitate early check in or late check out. During off season months however it is possible and we will facilitate if we can.
No. At this time all of ALP’s units have key less entry. We will provide you with a code that is unique to your property and will only work during your stay. Please do not give out your key code to anyone that is not in your group. Key codes are emailed one week prior to arrival after all documents and monies have been received. Please be aware that your door code will only work between preset dates/times. Check your arrival code information for more information.
We are available during your entire stay to help make your vacation great! Please call 1-800-621-5575 EXT 726, someone in the office will be more than happy to assist.
Affordable Large Properties is not responsible for items left in units. If you notify us or ALP finds an item, we will return it to you via mail. Standard fee for return of lost goods is $25.00, but may be higher depending on shipping weight.
Property Maintenance
Please inspect your property upon arrival and let us know immediately of any concerns that you may have. Our properties are inspected prior to your arrival, however sometimes things get missed. Please call 1-800-621-5575 EXT. 727 for assistance. If anything breaks during your stay , please notify us immediately so that we may fix the issue.
We are available during your entire stay to help make your vacation great! Please call 1-800-621-5575 EXT 726, someone in the office will be more than happy to assist.
Many refrigerators are left open during cleaning. It can take 12-24 hours before your food will cool and the refrigerator returns to optimal temperature. If you fill it with warm groceries and continually open the refrigerator door, it will take can take longer to cool. The refrigerator temperature should be set to a medium temperature. If you turn the refrigerator temperature to a high setting, the humidity will cause the coils to freeze up, which prevents cool air from reaching the refrigerator compartment. If this should happen, please set the refrigerator to a medium setting and allow time for it to defrost and stabilize.
Many owners have personal items locked in a closet for their convenience. Please do NOT attempt to open these locked closets. If you damage the owners closet, you will be responsible for the repair.
Property Facilities
Our properties are equipped with full size kitchens that include: dishwashers, refrigerators, stoves, microwaves, basic cooking utensils, pots and pans, bake ware, plates, cups, toasters, coffee makers and most supplies needed to cook meals. We ask that if you require something special to cook with that you bring it. Our properties have washers and dryers inside each unit, as well as irons and ironing boards. If you do not see something listed, please ask and we can advise you if the item is furnished. We will provide you with a starter kit : one trash bag per can, one trial size dishwasher packet, kitchen towels, one roll of toilet paper per bathroom, and one roll of paper towels for the kitchen. If your stay requires more, you must furnish. We do not provide cleaning chemicals. However, our properties have vacuums, brooms and mops.
We do not provide beach chairs, beach umbrellas , or baby items such as: cribs, and highchairs. We can give you the name and number for vacation equipment rentals and assist you with securing these items for your stay. Please ask us for more details.
We do offer rollaway beds at a fee if your group needs an extra bed. Please ask us for details.
We are happy to assist you in anyway with your vacation needs. Just ask us!
Some properties do have telephones, but not all. We do not advertise or include this in your rental.
If you would like Maid service during your stay we can arrange that for you.
Linens are optional. If you opt for the linen package your property will have the following set up for you upon arrival:
4 Large bath Towels per Bathroom
4 Wash Clothes per Bathroom
1 Bath Mat per Bathroom
Flat and fitted sheets for beds
Pillows with pillow cases
Comforter
Starter kit of paper towels ( one per kitchen), One roll of toilet paper per bathroom, Starter supply of dish detergent, and a kitchen towel.
We DO NOT supply: Beach or Pool Towels, and blankets for beds. Some units may have blankets in the closet, but we do not guarantee that your property will have those.
Yes. We DO NOT allow any smoking inside the unit. Guests may smoke outside as long as it does not conflict with properties rules. If you smoke inside you will be charged a $500 dollar fee.
Most properties are wheelchair accessible. We do have a few that are not. Please ask before making your reservation.
Although we at ALP all are pet lovers, we do not allow pets in any of our properties.
Most properties have grilling areas. Please ask about your specific property. We do NOT allow grilling on porches, decks, balconies, or under houses.
Yes, Wi-Fi is included in your property. Information about the internet can be found in your property.
Campers, trailers, boats and Motorcycles are NOT allowed at most locations. Parking is limited. Please ask about your property prior to arrival. ALP is NOT responsible for guests that have their cars towed.
Most 4 Bedroom condos will receive 2-3 parking passes
Most 6 Bedroom condos will receive 3-4 parking passes
Most 8 Bedrooms properties you can park 4-5 cars depending on size of vehicles.
If you have any questions or special concerns, please contact us.
Like most communities, Myrtle Beach has parking meters in areas where parking is in high demand. Meters help manage the public spaces so that more people can park, and they help create parking turnover to keep spaces from being monopolized for long periods. Parking meters also make it easy to see which spaces are public. Myrtle Beach’s parking management area is east of Kings Highway, from 31st Avenue North to 29th Avenue South and from 69th Avenue North to 77th Avenue North. The 52nd and 53rd Avenue North street ends also have parking meters. The meters are in effect from March 1 through October 31 and are enforced from 9:00 a.m. to 12:00 a.m., seven days a week. (A few spaces on 14th Avenue North, from Withers Drive to Ocean Boulevard, and on Withers Drive, between 12th and 15th Avenues North and 20th and 22nd Avenues North, are enforced from 6:00 a.m. to 12:00 a.m.) Please check the meter or pay-station for more information.
In South Carolina, any vehicle displaying a valid handicapped, Purple Heart, Disabled American Veterans or Medal of Honor license tag, or a valid and official handicapped hang tag, may park for free at any public-operated parking meter. If your vehicle displays one of these, then you do not have to pay a municipal parking meter anywhere in South Carolina.
Meter Locations and Hours of Enforcement
Most meters offer all-day parking, but high traffic areas, such as near the amusement parks, allow short-term parking. A green 24-hour sticker on the street side of the meter indicates that it’s available for all-day parking. Red stickers, as shown, indicate short-term parking up to three hours maximum. Hourly rates range from $1.00 to $1.50, depending on location and demand.
All-day meters also state clearly that you can rent that meter for the whole day for just $6.00. That rate compares very favorably with what private parking concessions charge. Again, meters with the green 24-hour stickers offer the all-day option for just $6.00.
Other Meter Payment Methods
All parking meters take U.S. coins (some also take credit and debit cards), while pay-stations accept coins, U.S. bills up to $10, credit cards and debit cards. At a pay-station, pay the machine for the amount of time you intend to stay, and then display the printed receipt on your car’s dash. Special provisions exist for motorcycles, with specific instructions on the LED screen. Please note that no more than two motorcycles may be parked at one time in any public parking space. Don’t have enough change? Just call the office at 626-PARK (626-7275), and we’ll send an ambassador over with the amount requested. If your business needs change, our parking ambassadors will gladly deliver it. Businesses can even get rolls of quarters. Call 626-PARK with any parking question.
Meter Citation Payments
Yes, we do enforce the parking meters during the dates and hours stated. Citations for unpaid parking begin at $20. If unpaid after 30 days, the fine increases $10, to $30. If unpaid after 45 days, the fine increases $15, to $45. Payments mailed must be postmarked by the 30th (or 45th) day. Parking citations also may be paid on-line with Visa or MasterCard or by calling 843-626-PARK (7275).
Some suggested items to bring for your stay: Special cooking supplies, Personal Toiletries, Beach/ Pool Towels, Laundry Detergent, Paper Towels/ Toilet Paper, Beach Equipment, Hairdryer, Trash Bags, Sunscreen.
Payment & Insurance
Our rental prices include all fees, charges as well as sales and accommodation taxes. They also have the option for bath and / or bed linens and departure cleaning.
We accept all major Credit cards (Visa, MasterCard, Discover and American Express), Bank checks and personal checks. If you pay your final balance with a credit card we will add 3% to the final balance.
We ask for 25% deposit due at the time of booking, and the balance is due 60 days prior to arrival. We accept Cash, travelers checks, personal checks, and most major credit cards. If the final balance is paid with a credit card, a processing fee of 3% will be added to the reservation.
All of our price quotes are all inclusive. We do not have any hidden fees. Quotes include Linens, Taxes ( 13%), Damage protection, and fees. Please remember that if paying final payment with credit card to add 3% to final balance.
We do not require security deposits, as long as the damage protection plan is purchased. If you decline this protection, deposit will be required and price will be determined at that time.
Damage protection plan protects you up to $1000 in accidents. Please remember that it only covers accidental damage and is not guaranteed to pay if the damage is questionable. Guests are responsible for any damages over $1000.
Yes, we do offer Travel Insurance.
